eSSENTIAL Accessibility, backed by Lead Edge Capital and KKR, retains Redstone Partners to recruit Chris Basil as Head of Customer Success

NEW YORK, NY – March 2021

Chris Basil joins eSSENTIAL Accessibility as Head of Customer Success to oversee and lead the customer success organization and be responsible and accountable for the overall client journey. Chris and his team are responsible for maintaining ongoing customer relationships, implementing success programs within the delivery of the engagement, contributing to overall client satisfaction and organic client expansion of account, onboarding and setting client expectations and maximizing client retention. Prior to joining eSSENTIAL Accessibility, Chris ran customer success at B12, an all-in-one solution to help businesses succeed online, including websites, SEO, online scheduling, and payments. Chris received his undergraduate degree from Cornell University.

Company Background:

eSSENTIAL Accessibility is a comprehensive digital software-as-a-service platform focused on the accessibility market. The company helps organizations create inclusive web, mobile, and product experiences through testing, evaluation, and remediation, allowing customers to enhance their digital experience for people with disabilities, comply with regulatory and statutory accessibility standards, and provide a more inclusive customer experience. The company is on a mission to be the primary engine that fuels innovation in this space. They were founded in 2008 and has secured institutional funding from Lead Edge Capital and KKR.

For more information, visit eSSENTIAL Accessibility

Image Credits: LinkedIn